Hotel Serpiano, Serpiano ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Via Serpiano, Serpiano, Switzerland, 6867

Hotel Serpiano is located between Lake Lugano and Monte San Giorgio, a UNESCO World Heritage site. It offers a picturesque view, making it an attractive destination for nature lovers and those seeking serenity. The hotel combines modern amenities with wellness facilities, providing guests with a comfortable stay. The region is rich in outdoor activities, including mountain biking and scenic hiking trails.

Location

Hotel Serpiano is easily accessible via public transport, with a pick-up service from the nearest station in Mendrisio available by request. The surrounding area offers numerous nature paths ideal for hiking and biking. The hotel’s proximity to local attractions, including the scenic cable car and nearby villages, enhances the overall guest experience.

Rooms

The hotel features various room types, including Lake View Rooms and Superior Garden Rooms, all renovated in 2022. Each room offers modern amenities such as free Wi-Fi, LCD TVs, and minibars. Many rooms include private balconies or patios with stunning views of Lake Lugano or the surrounding mountains. Family Suites are available for larger groups, accommodating up to six guests.

Eat & Drink

Hotel Serpiano's restaurant serves dishes of local and Italian cuisine, prepared with seasonal ingredients. A terrace is available during the summer months for outdoor dining with a lake view. Guests can enjoy brunch and lunch tours that highlight regional culinary specialties. Special attention is given to dietary restrictions to accommodate various food intolerances.

Leisure & Business

The hotel includes a wellness center with a heated indoor swimming pool, whirlpool, sauna, and fitness room. Guests can participate in organized excursions or unwind with beauty treatments and massages. Business facilities are available for meetings and events, providing a tranquil atmosphere that supports collaboration and creativity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Comfort Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Comfort Single Room

Max:

1 person

19 m²

Bed options:

1 Single bed

Garden view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Serpiano100 m

Airports

Agno (LUG) 33.1 km

Train

Lugano-Paradiso 8.7 km

Cappella-Agnuzzo 9.1 km

Bus

Bus stop 6.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling
Billiard tables
Darts

Services

Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Via Serpiano, Serpiano, Switzerland, 6867

Map view

Via Serpiano, Serpiano, Switzerland, 6867

City landmarks

Park

Swiss Miniatur

4.9 km

Mountain

Monte San Giorgio

2.6 km

Torre del Capitano

1.5 km

Park

Parco Scherrer

4.1 km

Scavo di Acqua del Ghiffo

730 m

Sentee Da la Gesa

Oratorio Di Sant'Antonio

1.7 km

Chiesa dei Santi Fedele e Simone

2.1 km

San Rocco Church

1.6 km

Mount San Giorgio

2.5 km

Cappella di S. Antonio Abate con scalinata monumentale

1.6 km

Georges Baklanoff

1.7 km

Eugen d'Albert

1.7 km

Scavo della Cassina

1.4 km

Monte San Giorgio

Sentiero geo-paleontologico

1.5 km

located on the slope of Mount Arbostora

Castle of Morcote

1.5 km

Portici

1.5 km

Morcote Castle

1.9 km

Beach

Baptistery of Riva San Vitale

3.3 km

Museum

fossils museum of Monte San Giorgio

3.0 km

Church

Chiesa di San Michele

2.0 km

Church

Battistero di S. Antonio

1.7 km

Parco Botanico San Grato

1.8 km

Church

Chiesa di Santa Maria del Sasso

3.8 km

Via dei Monti

1.8 km

Ss 344

Giro Del Lago Di Lugano

2.5 km

Chiesa di Sant'Ambrogio

2.2 km

Monte Pravello

2.2 km

Grumello

1.9 km

Via Butti 2

Parrocchia S. Ambrogio

2.2 km

Nearby

Chiesa di San Cristoforo

250 m

Restaurants

Ristorante Bistrot Funivia Serpiano

1.2 km

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly Staff

Great Location

Hot Inside

Dining Value

6.8/10

Nice

Rooms

7.4

Location

7.0

Service

8.5

Dining

5.3

4/5 based on 369 reviews

#1 of 1 hotels in Serpiano based on Tripadvisor

Curtis

United States, May 2024

7.0/10

The hotel offers a stunning location with lovely views, but lacks some essential amenities like air conditioning. The service is top-notch, especially from the friendly and helpful 'Salvatore'. The dining experience was subpar, with packaged Italian options and limited fresh dishes.

Rooms

7.0

The rooms were clean and tidy, but there was a lack of air conditioning which made it uncomfortably hot at night on one occasion. There was also a rather large spider on the wall.

Service

9.0

The service was exceptionally friendly and welcoming, with staff going above and beyond to assist, including 'Salvatore'.

Location

6.0

The hotel sits atop a mountain with a beautiful view, though it lacks charm and essential amenities like air conditioning. The facilities like the pool, jacuzzi, sauna, and steam room are fantastic.

Dining

5.0

The dining options were disappointing, with mostly packaged Italian offerings and minimal fresh choices, except for the great coffee selection available.

Facilities

8.0

The facilities were satisfactory, especially the pool area and spa amenities.

Michael

United States, May 2024

6.2/10

The hotel may have an outdated look with tired furniture and curtains, but the rooms are clean and simple, featuring a nice-sized balcony. Although the room was spacious, it lacked a personal touch. The service was exceptional, with truly friendly and helpful staff who catered to extra requests effortlessly. The location seems remote, needing maintenance in areas like the 'kids park. ' The dining experience was disappointing compared to similar hotels, offering a limited buffet and subpar quality. However, the hotel boasts a convenient location close to Brusino Arsizio and the 'funivía' up to Serpiano, with potential for improvement in the outdoor spaces.

Rooms

7.0

The rooms are clean and simple, with a nice sized balcony, though the overall decor feels a bit dated and impersonal.

Service

9.0

The staff here are really friendly and helpful, going above and beyond, even with extra requests.

Location

6.0

The location, while somewhat isolated, offers access to Brusino Arsizio and the 'funivía' up to Serpiano, with potential for upgrades in the outdoor areas and the 'kids park. '

Dining

5.0

The dining experience was disappointing, more aligned with low-budget hotels than expected, lacking freshness and quality.

Facilities

5.0

The facilities could benefit from updates and maintenance in certain areas, especially the 'kids park. '

Gerald

United States, April 2024

6.6/10

The hotel offers captivating views of meadows and woods with no distracting roads or noises, all rooms feature balconies overlooking the lake. However, the room amenities are basic, which may not fully align with the wellness spa concept.

Rooms

7.0

The rooms overlook stunning meadows and woods with no road noise, each boasting a balcony with picturesque lake views.

Service

9.0

The overall service, including housekeeping, laundry, and shuttle options, was top-notch.

Location

6.0

The hotel location, while remote and serene, may pose a challenge for inexperienced drivers, being 30 minutes away from Lugano. The neighboring attractions like 'Fiorello's' Atélier offer convenient options for exploration.

Dining

5.0

The dining experience offered a decent selection, although not reaching the standards of other similar hotels. The variety and quality of buffet items like bread, coffee, and cheese were more akin to lower-budget establishments.

Facilities

6.0

The facilities provided were adequate for a comfortable stay, although some maintenance issues, especially with the 'kids' park,' were evident. Despite this, essential amenities like the restaurant and pet-friendly services were satisfactory.

Don

United States, March 2024

6.4/10

My stay at the hotel was a mix of good and not-so-great experiences. The rooms, although smaller than the superior ones, were simple and okay. However, the corner lake view from the balcony made sleeping challenging in the summer months. The service was mostly friendly, but there was a hiccup during dinner service. The location, while beautiful with easy access to the cable car, felt a bit remote from the city center. The dining experience was subpar with limited fresh offerings, except for the strong coffee. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were simple and okay, but the corner lake view made sleeping challenging in the summer months.

Service

7.0

The service was mostly friendly, though there was a slight issue during dinner.

Location

6.0

The location is beautiful with easy access to the cable car, but it's a bit remote from the city center.

Dining

5.0

The dining experience was subpar with limited fresh offerings, except for the strong coffee.

Facilities

7.0

The facilities were decent overall.

Jake

United States, February 2024

7.2/10

My stay at the hotel was a mix of positives and negatives. The rooms, though spacious and offering a beautiful view of the mountains and lake, had outdated furniture and tired amenities. The location, set in a serene spot with great wellness facilities but in need of maintenance, was a bit of a double-edged sword. Dining options were lacking, not meeting my expectations for a location like this.

Rooms

7.0

The room, with separate bedroom and office sections plus a balcony with a stunning view, felt a bit dated with tired furniture and old-fashioned decor.

Service

9.0

Location

8.0

The location, secluded and serene with great wellness facilities but needing some upkeep, was a peaceful setting for relaxation.

Dining

5.0

The dining experience was lackluster, falling short of what I expected for such a location, with limited choices and average quality.

Facilities

7.0

The hotel's facilities were decent, offering a range of amenities to enjoy, although some areas like the kids' park needed attention.

Roger

United States, November 2023

7.4/10

The hotel offers a nice-sized balcony with an unbelievable view, but the lack of air conditioning in a modern hotel at this price point is a downside. The rooms, though smaller than superior ones, are reasonably sized, with a view available only from the corner of the balcony and not straight through the window.

Rooms

8.0

The rooms were a reasonable size with a nice-sized balcony and an unbelievable view. However, the absence of air conditioning in a modern hotel of this price range was a drawback.

Service

9.0

The service was very professional and friendly. Salvatore, in particular, was incredibly helpful and friendly.

Location

7.0

The location is beautiful, with easy access to the cable car and incredible panoramic views. However, the 'kids park' could use maintenance as it looks quite unsafe.

Dining

6.0

The dining experience offered a decent choice of foods catering to continental European tastes. However, the quality was not up to par compared to similar hotels.

Facilities

7.0

The facilities were good overall but could benefit from some maintenance, especially in the 'kids park. '

William

United States, October 2023

7.2/10

I had a fabulous stay at this hotel with clean and comfortable rooms and super friendly staff. The dining experience had its ups and downs, but the pool area was well-maintained and enjoyable. The price was reasonable, although some aspects could be improved.

Rooms

8.0

The rooms were very clean, comfortable, and spacious, offering an unbelievable view.

Service

9.0

The service was extremely helpful, with staff going above and beyond to assist guests.

Location

7.0

The hotel is situated up on a mountain with stunning views of the Morcote area and Lake Lugano. However, some maintenance is needed in certain areas.

Dining

6.0

The dining experience was a mix; while the strong coffee was plentiful, the food quality could have been better with more fresh options.

Facilities

6.0

The facilities were adequate, but some areas like the 'kids park' need maintenance and improvement.

Mary

United States, October 2023

7.8/10

I had an amazing stay at this hotel! The rooms were truly amazing—very clean, comfortable, and I got a fantastic deal at just 110 Swiss francs instead of the usual 220. The only downside was that it was extremely hot inside.

Rooms

9.0

The rooms were very clean and otherwise comfortable.

Service

9.0

The waiting staff, especially in the evening, were incredibly helpful, funny, and friendly. They even shared helpful recipes for sore throats, and the service was top-notch.

Location

8.0

The location is perfect if you enjoy being away from touristy spots, surrounded by beautiful forests and stunning views of the Morcote area and Lake Lugano.

Dining

6.0

The dining experience was okay, but not worth the price. The breakfast was quite typical and packaged, not very fresh, with the only standout being the strong coffee.

Facilities

7.0

The hotel offers decent facilities, but they are not exceptional. However, it is still a cozy place to stay with the necessary amenities.

Friendly Staff

Hot Inside

Art

United States, July 2023

6.6/10

The hotel overlooks meadows and woods, offering a tranquil setting without any disturbances. The rooms are in dire need of a renovation, displaying an outdated '80s style with tired furniture and old-fashioned curtains. On the bright side, having tea or coffee in the room adds a cozy touch.

Rooms

6.0

The room overlooked beautiful meadows and woods, providing a peaceful atmosphere. However, the decor was quite dated with tired furniture and old-fashioned curtains.

Service

8.0

The service was lovely and very helpful. The waiting staff, especially during the heat-wave, were friendly and accommodating. The restaurant and outside bar staff were attentive, improving the overall experience.

Location

7.0

The location had a poetic charm with breathtaking views, although some maintenance, especially in the 'kids park,' was needed. It's a nice spot to admire the stunning villas in the area with beautiful gardens.

Dining

5.0

The dining experience was not up to par with similar hotels, especially in terms of the buffet choices and quality of items like bread, coffee, and cheese. However, the breakfast options like cereals, eggs, and local pastries were satisfactory.

Facilities

7.0

The facilities were decent, but there is room for improvement in updating the amenities to enhance the overall stay experience.

Annie

United States, May 2023

7.4/10

I absolutely loved staying at this hotel! The rooms were clean, comfortable, and had a wonderful view of the woods. The staff was a bit stressed at times but very friendly overall. The location was stunning, with breathtaking views and easy access to the tram. However, the dining options were quite typical and not very fresh.

Rooms

8.0

The rooms were clean, comfortable, and overlooked the woods.

Service

7.0

The staff were friendly, especially Salvatore, but were a bit stressed at times.

Location

9.0

The location was beautiful, with breathtaking views and easy access to the tram.

Dining

6.0

The dining experience was typical Italian with limited fresh options.